On the day

How long will my chauffeur wait at other pickups?

Fifteen minutes from your scheduled pickup time are included at homes, hotels and offices. If you need longer, your chauffeur can keep waiting, and the additional time is billed after the ride.

Your chauffeur often arrives early; the included time still starts at your scheduled pickup.

Running late? Call us at (718) 865‑1227, and we will keep your chauffeur in place and plan the rest of the journey.

A chauffeur greeting a group stepping out of a Sprinter beside a private jet at sunset
Speak with us

Still need help?

Our team is here around the clock, before, during and after your ride.