One hour from the moment your flight lands is included. If you are still inside when the hour is up, call us at (718) 865‑1227: your chauffeur can keep waiting, and the additional time is billed after the ride.
How the hour is measured
The hour is measured from your actual landing time, taken from your flight’s tracking, so a delay before landing never counts against it.
International arrivals
International arrivals at JFK and Newark can take longer through passport control. If you expect a long wait, call us when you land, and we will keep your chauffeur in place.
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