Include the date, the pickup address and anything that helps us understand what happened. If a charge is involved, the itemized receipt in your email has the details we need.
Call us at (718) 865‑1227 or email info@bakitour.com.
Tell us as soon as you can, by phone, by email, or from your trip in My Bookings, with your booking number and what happened. A member of our team reviews every report and comes back to you personally.
