Where the policy applies
The same policy applies to every vehicle and every service.
Your refund
Refunds return to the card you paid with. Your bank may take several business days to show the credit.
Cancellations requested more than 24 hours before the scheduled pickup time receive a full refund. Requests made 24 hours or less before pickup, and no-shows, are not refundable. What counts is when your request reaches us, not when our team confirms it.
