Pricing and payment

Why do I see two charges for one booking?

If you paid a deposit, your booking is settled in two parts: the deposit when you reserve, and the balance 24 hours before pickup. Each one arrives with its own receipt.

If you booked within 72 hours of pickup, you paid in full when you reserved and will see a single charge.

Round trips and later charges

On a round trip paid together, your initial payment covers both journeys. Any remaining balance is charged separately for each journey, 24 hours before its pickup. Any charge after a ride arrives on its own, with an itemized receipt.

A chauffeur greeting a group stepping out of a Sprinter beside a private jet at sunset
Speak with us

Still need help?

Our team is here around the clock, before, during and after your ride.