Pricing and payment

What is included in my fare? Your fare includes tolls, gratuity, the airport meet-and-greet and the included waiting time. Before you confirm, you see the complete total, with sales tax shown on its own line. → Is the price per person or per vehicle? Per vehicle. One fare covers everyone in your party, up to the vehicle’s seating. → How is my fare calculated? By the distance of your journey or the hours you book, the vehicle you choose and the time of pickup. You see the complete fare before you confirm. →

How does payment work? A deposit reserves your booking, and the remaining balance is charged automatically 24 hours before pickup. Bookings made within 72 hours of pickup are paid in full when you reserve. → Why do I see two charges for one booking? If you paid a deposit, your booking is settled in two parts: the deposit when you reserve, and the balance 24 hours before pickup. Each one arrives with its own receipt. → Which payment methods do you accept? All major credit and debit cards, Apple Pay and Google Pay. Payment is settled in advance, so there is nothing to arrange with your chauffeur. → What if my balance payment does not go through? Your ride stays scheduled. We email you a secure link to complete the payment before pickup, and you can use any card. → Can I use a different card for the balance? Yes. Call or email us before the balance is due, and we will settle it on the card you prefer. Otherwise, the balance is charged automatically to the card you reserved with. → Will you ever ask for my card details? Never by email or text message. Card details are entered on our secure checkout, or taken directly by our team when you book with us by phone. →

Where can I find my receipt and invoice? A receipt arrives by email with every payment, and your invoice follows once the booking is paid in full. With an account, you can download it anytime from My Bookings. → Can there be charges after my ride? Only in the cases set out in our Terms: extra time beyond an hourly booking, additional waiting, stops or route changes requested on the day, cleaning beyond the ordinary, or damage to the vehicle. Each charge is made to your card on file and confirmed by email with an itemized receipt. If anything looks wrong, call us at (718) 865‑1227 or email info@bakitour.com, and we will review it with you. →