Help Center
Accounts and business
Signing in, booking as a guest and corporate accounts.
On the way to your pickup? Call us at (718) 865‑1227.
Accounts
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How do I sign in?
With a one-time code sent to your email, or with your Google account. There is no password to remember, and you can add a text-message code for extra security.
Do I need an account to book?
No. You can book as a guest with your name, email and mobile number. An account keeps your trips in one place, lets you message our team and request cancellations, and lets you download your invoices.
How do I delete my account?
Email us from the address on your account and we will delete it, along with your personal data, keeping only the records we are required to retain.
Can an assistant book for an executive?
Yes. Your account coordinator takes bookings from whoever manages the calendar, learns your travelers’ preferences, and confirms every trip back in writing.
Do you offer corporate accounts and invoicing?
Yes. We set up a standing company account with monthly consolidated invoicing and one point of contact for your bookings, so your finance team reconciles a single document instead of a stack of receipts.
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Our team is here around the clock, before, during and after your ride.
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